Information we collect
We collect information you provide directly, such as your name, email address, account details, support requests, and messages submitted through forms. If paid plans or billing features are enabled, payment information is processed by payment providers and we do not store full card numbers.
We may collect technical and usage information such as browser type, pages visited, device information, referral source, approximate location from IP address, and interactions with search, account, and database features.
How we use information
We use information to operate ZoomInvestors, provide access to the database, respond to inquiries, maintain accounts, improve search and product quality, secure the service, analyze usage, and communicate about product updates or support matters.
- Provide website, account, search, and database functionality.
- Respond to contact, support, partnership, and API inquiries.
- Improve product performance, content quality, and user experience.
- Protect the service from abuse, fraud, and unauthorized access.
- Comply with legal obligations and enforce our terms.
Service providers
We use trusted service providers to host the site, manage analytics, process forms, support authentication, deliver email, and process payments when applicable. These providers may process information on our behalf according to their own contracts and privacy practices.
Cookies and analytics
ZoomInvestors may use cookies and similar technologies to keep the site functional, understand usage, remember preferences, and improve performance. You can control cookies through your browser settings, although some features may not work correctly without them.
Your choices
You can contact us to request access, correction, deletion, or restriction of personal information where applicable. You can also unsubscribe from non-essential communications by using the instructions included in those messages or by contacting us.
Data retention and security
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. We use reasonable technical and organizational measures to protect information, but no internet service can be guaranteed to be completely secure.
Contact
Questions about this Privacy Policy can be sent to [email protected] or through the contact page.